TY  - JOUR
EP  - 118
IS  - 5
N2  - This study aimed to analyse the effect of service quality and price to corporate, customer satisfaction and customer loyalty of mobile telecommunications services in the city of Sulaymaniyah. The aim of this study is to determine and analyse the perception of the people about the GSM operators. Research conducted on peoples living in the city by setting a sample of 515 respondents. Data were analysed using covariance and correlation analysis and also regression analysis. The results show us that the loyalty of a customer to a GSM operator significantly depends on the trust, corporate image, and satisfaction of the customers.
TI  - An Evaluation of GSM Sector Parameters in Kurdistan Region of Iraq
JF  - International Journal of Social Sciences & Educational Studies
PB  - Ishik University
KW  - GSM
KW  -  Telecommunication
KW  -  Customer Loyalty
KW  -  Corporate Image
KW  -  Service Quality
KW  -  Trust
KW  -  Satisfaction
ID  - eprints_ishik_edu_iq126
UR  - http://dx.doi.org/10.23918/ijsses.v4i5p107
A1  - Anwar, Muhammad
A1  - Shamal, Tan
A1  - Azad, Bawar
A1  - Sarkawt, Shram
AV  - public
SP  - 107
Y1  - 2018/06//
SN  - 24091294
VL  - 4
ER  -